Your privacy is important to us. We value the trust you have placed in us, and are committed to protecting and safeguarding any personal data you give us. This document describes how we use and process your personal data. It also tells you how you can contact us if you have questions about your personal data.


When you make a enrolment, you are asked for your name and email address, your home address, telephone number and payment information. You may also be asked for your date of birth, concession number or various educational/personal details required by the funding authority depending on your course.

To make it easier to manage your enrolment, you can open a user account. This allows you to save your personal settings, review previous enrolments and manage future enrolments.

When you visit our websites, even if you do not make a enrolment, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you.


City East Community College uses the personal information only for the purpose that it was provided in order to provide products or services, to communicate with students and staff and to communicate with nominated people in the event of an accident or emergency.

We do not provide or sell personal information to external companies for the purposes of marketing.

The College also collects statistical information in order to improve the level of service provision; however none of this information may be directly attributable to any individual.

The College may be required to provide information to external organisations including the Australian
Government and designated authorities in order to provide specific services and as required by law. This may
include, but is not limited to sharing information with the Department of Immigration and Citizenship (DIAC) and National regulatory body ASQA. Information provided includes personal contact details, course enrolment details and course outcomes.

The College may also disclose information if it is reasonably believed to be necessary to prevent or lessen a serious threat to life or health of any person.

Personal information will not be disclosed to a third party, other than as described above, without the written
consent of the individual concerned.


The College relies on students to advise of changes in personal information in order to maintain complete, accurate and up-to-date records. The College will ensure that records are accurate, up-to-date, complete, and not misleading. The College requests updated information from students as part of the re-enrolment procedure.

All students have the right to inspect their own personal information held by the College free of charge. An individual may apply to receive a copy of their personal information held by the College. Student information cannot be released to parents, partners or any other external party without the student' s written consent. Disclosure to a third party will only be granted after receiving written permission.