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PARTICIPATION

The minimum age for participation in our courses is 15 years. No upper age limit applies. Provision cannot be made for children to accompany students to classes.

CONFIRMATION OF ENROLMENT

Electronic confirmation of a web enrolment is dispatched automatically. If it does not reach your email address within 24 hours please call administration on 9387 7400 to confirm receipt of your enrolment application. A booking cannot be accepted without full payment of fees.

CANCELLATION

As our courses require a minimum number of students to proceed, City East Community College reserves the right to cancel a course or vary the time of a course if there are insufficient students enrolled. The College will send a courtesy email and sms to confirm a course is being cancelled two days before the start date. In the event of cancellation, a transfer to another course or a full refund will be offered. Please allow up to 5 working days for the refund to be processed.

Only in the event of the cancellation of a course by the College will a full refund be made. Refunds will not be granted to students who are unable to attend courses due to changes in personal circumstances, work commitments or other reasons beyond our control.

TRANSFER REQUESTS

Transfer requests received 6 working days before the commencement of a course will be considered and accommodated where possible. A $20 administration charge will apply for each transfer. Requests for transfers after this time will be declined, except in the case of a serious, verifiable illness notified in writing within 6 working days. Once approved a transfer is valid only for the subsequent term.

REFUNDS

Please note that changes to students work commitments or personal circumstances will not be considered as grounds for a refund.

CONCESSIONS

Pensioners, Seniors Card holders and persons registered as unemployed with Centrelink are entitled to pay $30 less than the advertised fee. A Pensioner’s Department of Social Security health care card number, a Seniors Card number or proof of unemployment must accompany an application for a concession. The College reserves the right to view original documents.

ADDITIONAL COSTS

For some courses; particularly Arts and Crafts, Food and Wine, Massage and Furniture Restoration; materials, tools or food will need to be purchased. It is advisable in some courses to purchase a text book for reference, eg. Languages. Any costs will be outlined in the introductory session at the beginning of term.

DURATION

Courses are of 8 weeks duration; unless otherwise stated. See individual course listings for details. AMEP courses are aligned with NSW Education Department school terms.

GST

All courses grouped under the following headings meet Australian Taxation Office criteria for exemption from GST: Business, Computing, English and First Aid. Other courses are subject to GST, unless specified otherwise. All published prices are inclusive of GST where applicable.

TRANSACTIONS

All transactions are in Australian dollars.

ABN

The ABN of City East Community College is 42 893 599 293.

PRIVACY & EMAIL ADDRESS

City East Community College takes the privacy of your personal information very seriously. We do not for any reason sell, rent, or otherwise disclose your personal information to any third parties, except to process your order and when required by law.
We collect and store information that you enter into our website. So, when you enrol with us, we collect and store the following information: name, street address, e-mail address, and telephone number. This information is used for course enrolment purposes.
If you request to join our mailing list, we collect your information in our database so that we may keep you informed of the latest news, special offers and any upcoming courses we think you may be interested in. If for any reason, you would like to be taken off our mailing list, you can opt out anytime using the link provided in the emails.

CERTIFICATE & COURSES

Students who satisfy learning outcome requirements for an accredited course are awarded a Nationally recognised Statement of Attainment or Certificate. For non-accredited Business, Computer and Communication courses designated ‘certificate courses’ College Certificates are awarded to students who meet the attainment criteria for their course. A $12 charge will apply where a replacement certificate is requested. For courses completed more than 2 years ago a replacement certificate may not be available.

DISABILITY

For wheelchair access please contact the College prior to the start of term so that suitable arrangements can be made. If you have any other special needs please call the College on (02) 9387 7400.

RESPONSIBILITY

No responsibility can be accepted for property left on the premises or in vehicles parked on College grounds.

GENERAL ENQUIRIES

For additional information telephone our central office at 98 Bondi Road on 9387 7400.

MUTUAL RECOGNITION OF QUALIFICATIONS

The College recognises the qualifications issued by other registered training organisations based in any State/Territory of Australia.

RECOGNITION OF PRIOR LEARNING

All students in accredited courses may seek to have prior learning recognised through a formal process that adheres to the requirements of the accrediting authorities. For further information contact the College on 9387 7400.

NON-SMOKING POLICY

All school grounds and buildings are ‘non-smoking’ premises.