Cross Cultural Communication

Build your cultural capability in this workshop designed for people who have to work or manage a culturally diverse workplace as well as anyone who has to communicate effectively with significant others across cultures and differences. It will empower you with knowledge about reasons standing behind the differences and arm you with practical solutions for crossing cultural gaps.

Cultural capability has three main components: knowledge, skills and attitude. Knowledge about other cultures doesn’t stop us from being frustrated when we face the barrier of cultural differences if it is not accompanied by proper skills and attitude. We need skills to address these differences on daily bases and attitude to maintain tolerance to diversified perspectives over a period of time. Developing all these three components is what we will focus on during this course.

Agenda

The course provides innovative participatory training helping to build a link between underpinned knowledge, skills and attitudes. Special attention will be given to building capabilities for communicating across Western and Asian cultural frameworks.

During the workshop participants will:
• Outline reasons of miscommunications
• Explore areas of cultural differences
• Develop understanding of differences in values and communication style
• Discuss strategies for building rapport, communicating and maintaining long term relations, solving issues of miscommunication
• Practice addressing diversity

Learning Outcomes
At the end of the course the learner should be able to:
• Identify and challenge own cultural values and position
• Rediscover hidden stereotypes
• Be aware of differences in values and cultural nor
• Discover rules of communication with people who belong to cultural groups different from yourself
• Identify strategies of working with people from different cultural heritage
• Consolidate personal action plan

About your tutor
Anna Shipilova (PhD in International Relations, BA in Asian Studies)
Lecturer of International Sociology and International Relations.

$105 Limited GST free / $95
Cross Cultural Communication

<p>Build your cultural capability in this workshop designed for people who have to work or manage a culturally diverse workplace as well as anyone who has to communicate effectively with significant

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