ICA20111 Certificate II in Information Technology, Digital Media and Technology


This is an entry level qualification which provides the foundation skills and knowledge to use information and communications technology (ICT) in any industry.
This qualification reflects the role of individuals with basic digital literacy skills and knowledge to support a wide range of varying industry occupation settings. Possible job titles applicable to this qualification are
Office assistant
Records assistant
Junior office support

You will gain skills and knowledge in relation to occupational health and safety in the Information and Communication Technology (ICT) environment, computer maintenance, computer hardware and software, working effectively in an IT environment and using social media, computer operating systems, protection and prevention from malware and spam, designing documents and using a digital media package.
There are no entry requirements for this qualification. However, you may be required undertake a simple pre-enrolment assessment interview prior to enrolment in order to establish your existing learning, oral communication and reading skill levels.

Currently no Certificate II in Information, Digital Media and Technology class is available. Further enrolments may commence in 2015, please check with City East Community College, Tel 93887 7400 or www.cityeastcc.com.au for updated information. The College may also from time to time run individual units from this qualification. These will be advertised on our website.


Duration: 24 Weeks
Classroom: 18 hours/wk
Individual Learning: 3 hours/wk

The method of delivery includes classroom based theory and practical training sessions, with some individual learnin . A simulated workplace environment may be created, if required through individual and group activities and practical tasks in both delivery and assessment where students will be facilitated to develop skills and knowledge to fulfil the requirements for each competency unit and its elements.

When delivered in the classroom the classroom will be considered a simulated work place, so that behaviours, language
used, clothing and attire worn, and all other aspects of the classroom sessions, will be considered “as if you were at work”.

Units may be delivered either as a standalone or clustered unit. Some portfolio or other assessments may provide evidence of overall competency in more than one unit. You will be advised of this where applicable.

In order to attain this qualification you are required to complete 14 units of competency consisting of seven (7) core units and seven (7) elective units.

The Certificate II in Information, Digital Media and technology delivered by CECC, consists of 14 units, 7 core units and 7 electives.


BSBWHS201A Contribute to health and safety of self and others Nominal hours 20 You will gain a fundamental knowledge of WHS required to carry out your work safely. BSBSUS201A Participate in environmentally sustainable work practices Nominal hours 10 You will learn to effectively measure current resource use and reducing the negative environmental impact of your teams work practices. ICAICT201A Use computer operating systems and hardware Nominal hours 60 Your operating system is powerful and can do more than you know. Learn how to use MS Windows and basic hardware to be more efficient and personalised for your needs. ICAICT202A Work and communicate effectively in an IT environment Nominal hours 40 Behind so many workplace frustrations is the problem of effective communication. Learn about understanding company policies, responding to client’s requests, cultural differences, escalations and how to work effectively in an IT workplace ICAICT203A Operate application software packages Nominal hours 60 Take in in depth look at Microsoft Word 2010 and Excel 2010 at an intermediate level, with skills you can really use in your workplace. Templates, Mail Merges, Styles and formulas just to name a few of topics covered. ICAICT204A Operate a digital media technology package Nominal hours 40 Using Microsoft Publisher 2010 you will learn how to produce flyers and other useful publications. ICAWEB201A Use social media tools for collaboration and engagement Nominal hours 20 Facebook, Twitter and YouTube are not only fun but can be a powerful ally to your business needs. Find out how social media can work for you.

CUFCAM201A Assist with a basic camera shoot Nominal hours 30
Learn the skills and knowledge required to assist with setting up and shooting low-end productions.

CUFDIG303A Produce and prepare photo images Nominal hours 20 If you would like to know more about collecting images and preparing them for use in print publications and on your website then this unit may interest you. ICPMM321C Capture a digital image Nominal hours 40 There’s more to taking a great photo than just clicking a button on your smartphone. Angles, content position, lighting, colour, focus, shutter speed, resolution and transferring files are just a few of things you will learn about in this unit. ICASAS206A Detect and protect from spam and destructive software Nominal hours 10 Learn how to detect and remove destructive software and the action required to prevent and stop spam. BSBITU306A Design and produce business documents Nominal hours 80 BSBWRT301A Write simple documents Nominal hours 30

Learn techniques to produce business documents using MS word 2010. It includes, managing files, page setup, printing features, spelling, grammar, formatting and editing options for text.

BSBWOR301B Organise personal priorities and development Nominal hours 30 Learn how to identify, manage and plan personal work priorities and performance in the workplace. It also discusses information around the management of stress, workplace change and the creation of personal development plans.

Assessment consists of small group study, structured class activities and practical class-based activities and may include but not limited to Short Answer Test, Case Study, Presentation, Practical Demonstration, Computer based activities and Written Examinations etc. RPL is available for all units. If you believe you are competent in any of the qualifications units, you may wish to apply for RPL. If successful, you can obtain credit for units reducing the time it will take to complete the qualification. An RPL Information package is available from your Trainer or from Administration.

On successful completion of this course you will be awarded the ICA10111 Certificate I in Information, Digital Media and Technology which is a nationally recognized qualification. This could help you gain entry into career paths or further education in the field of ICT.

If you do not complete the entire qualification, a Statement of Attainment will be issued should you successfully completed one or more units of competency.

On successful completion of this course you will be awarded the ICA20111 Certificate II in Information, Digital Media and Technology which is a nationally recognized qualification.


Pathways from the qualification include ICA30111 Certificate III in Information, Digital Media and Technology, or a range of other Certificate III qualifications.

Details of the college’s policies and procedures are available in the student handbook. This is available on request, from City East Community College Tel: 9387 7400

This course has no current classes. Please join the waiting list.