Enrolment Information

Participation

The minimum age for participation in our courses is 15 years. No upper age limit applies. Provision cannot be made for children to accompany students to classes.

Confirmation of enrolment

You should receive mailed confirmation of your telephone, mail or fax enrolment in the form of a receipt and course information within 4 working days. If not, call administration on 9387 7400 to confirm receipt of your enrolment application. Electronic confirmation of a web enrolment is dispatched automatically. If it does not reach your email address within 24hours please call administration on 9387 7400 to confirm receipt of your enrolment application. A booking cannot be accepted without full payment of fees.

Cancellation

As our courses require a minimum number of students to proceed, City East reserves the right to cancel a course or vary the time of a course if there are insufficient students enrolled. The College will send a courtesy email and sms to confirm a course is being cancelled two days before the start date. In the event the course is cancelled by the College due to low enrolments, a transfer to another course or a full refund will be offered to the student. Please allow up to 5 working days for the refund to be processed.
Only in the event of the cancellation of a course by the College will a full refund be made. Refunds will not be granted to students who are unable to attend courses due to changes in personal circumstances, work commitments or other reasons beyond our control.

Transfer requests

Transfer requests received 6 working days before the commencement of a course will be considered and accommodated where possible. A $20 administration charge will apply for each transfer. Requests for transfers after this time will be declined, except in the case of a serious, verifiable illness notified in writing within 6 working days. Once approved a transfer is valid only for the subsequent term.

Refunds

Please note that changes to students work commitments or personal circumstances will not be considered as grounds for a refund.

Enrolment fee

The advertised enrolment fee includes the course fee and an administration charge (an additional $3 booking fee applies to telephone bookings).

Concessions

Pensioners, Seniors Card holders and persons registered as unemployed with Centrelink are entitled to pay $20 less than the advertised fee. A Pensioner’s Department of Social Security health care card number, a Seniors Card number or proof of unemployment must accompany an application for a concession. The college reserves the right to view original documents. For concession bookings by telephone the $3.00 telephone booking charge is waived.

Additional costs

For some courses; particularly Arts and Crafts, Food and Wine, Massage and Furniture Restoration; materials, tools or food will need to be purchased. It is advisable in some courses to purchase a text book for reference, eg. Languages. Any costs will be outlined in the introductory session at the beginning of term.

Duration

Courses are of 8 weeks duration; unless otherwise stated. See individual course listing for details.

GST

All courses grouped under the following headings meet Australian Taxation Office criteria for exemption from GST: Business, Computing, English and First Aid. Other courses are subject to GST, unless specified otherwise. All published prices are inclusive of GST where applicable.

Transactions

All transactions are in Australian dollars.

ABN

The ABN of City East Community College is 42 893 599 293.

Privacy & Email address

City East will use your email address to advise you of any enhancements or changes to our courses which may alter our delivery of, or your ability to attend. We will also, subject to your permission use your email address to send quarterly communications to remind you of the course guide update. You will need to keep your email address current. You may update your details using the “Your details” option on the College web site. Your email will not be shared with any organisation. It is our policy not to sell, trade, or rent your personal information to any 3rd party.

Certificate and Courses

Students who satisfy learning outcome requirements for accredited Computer, Keyboard Skills, Workplace Trainer or English courses are awarded a Nationally recognised Statement of Attainment or Certificate. For non-accredited Business, Computer and Communication courses designated ‘certificate courses’ College Certificates are awarded to students who meet the attainment criteria for their course. These certificates do not carry the accreditation status of a testamur, but do officially recognise your attendance. A $12 charge will apply where a replacement certificate is requested. For courses completed more than 2 years ago a replacement certificate may not be available.

Disability

For wheelchair access please contact the College prior to the start of term so that suitable arrangements can be made. If you have any other special needs please call the College.

Responsibility

No responsibility can be accepted for property left on the premises or vehicles parked on College grounds.

General Enquiries

For additional information telephone our central office at 98 Bondi Road on 9387 7400.

Mutual Recognition of Qualifications

The College recognises the qualifications issued by other registered training organisations based in any State/Territory of Australia.

Recognition of Prior Learning

All students in accredited courses may seek to have prior learning recognised through a formal process that adhears to the requirements of the accrediting authorities. For further information contact the College on 9387 7400.

Non-Smoking Policy

All school grounds and buildings are ‘non-smoking’ premises.