Enrolment
Confirmation of enrolment
A receipt will be issued by mail or email to confirm a booking. It is each student’s responsibility to not the date, time and venue of their course. If confirnation of your enrolment is not received within 4 working day please contact our office. Where an application is received for a course which has been filled the applicant will be notified and fees returned if no suitable alternative course can be negotiated. A booking cannot be accepted without full payment of fees.
Cancellation
City East reserves the right to cancel a course or vary the time of a course if there are insufficient students enrolled. Only in the event of a cancellation of a course will a full refund be made. Refunds will not be granted to students who are unable to attend courses due to changes in personal circumstances, work commitments or other reasons beyond our control.
Transfer requests
Transfer requests received 6 working days before the commencement of a course will be consideered and accommodated where possible. A $20 administration charge will apply for each transfer. requests for transfers after this time will be declined, except in the case of a serious, verifiable illness notified in writing within 6 working days. Once approved a transfer is valid only for the subsequent term.
Additional costs
For some courses; particularly Arts and Crafts, Food and Wine, Massage and Furniture Restoration; materials, tools or food will need to be purchased. it is advisable in some courses to purchase a text book for reference, eg. Languages.